Privacy Policy

1. Who We Are

This Privacy Policy applies to weinnovarch.com, operated by Innov Architects & Interiors ("we", "us", "our"), an architecture and interior design studio based in Sector 64, Noida, Uttar Pradesh, India. This policy explains what personal information we collect when you visit this website or contact us, how we use it, and the choices you have.

By using this website or submitting an enquiry form, you agree to the practices described in this policy.

2. Information We Collect

Information you give us directly

When you submit an enquiry through our contact or consultation forms, we collect:

• Name
• Phone number
• Email address
• City
• Project requirement (e.g. architecture, interior design, resort/hospitality project type)
• Budget range and land area, where provided
• Any message or project details you choose to share

Information collected automatically

When you visit our website, some technical information is collected automatically:

• Your IP address (recorded with enquiry submissions)
• The page you were on and the page that referred you to our site
• If you arrive from a Google or other paid advertisement, the click identifier (such as a gclid) and any campaign tracking parameters (UTM parameters) in the link you clicked
• General analytics data such as pages viewed and time on site, via Google Analytics

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiry and discuss your project
• Maintain a record of leads and client communications in our internal systems, including spreadsheet-based records and our customer relationship management (CRM) system
• Understand which advertising campaigns and channels bring us genuine enquiries, so we can measure and improve our advertising (this is why click IDs and campaign parameters are recorded alongside your enquiry)
• Improve our website based on aggregate visitor behaviour

We do not use your personal information for any purpose beyond these, and we do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies for the following purposes:

You can disable cookies through your browser settings. Doing so may limit some functionality of this website but will not prevent you from contacting us directly by phone, email, or WhatsApp.

5. Who We Share Data With

We share personal information only with service providers who help us operate our business, and only to the extent necessary for them to perform that service:

• Email delivery — to send enquiry notifications to our team
• Google Sheets — to maintain a spreadsheet record of enquiries
• Our internal CRM system — to manage and follow up on leads
• Google (Analytics and Ads), Meta, and OpenAI — as the advertising and analytics platforms named above, each governed by their own privacy policy

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Data Retention

We retain enquiry information for as long as necessary to respond to your enquiry, maintain business records, and comply with applicable legal or accounting requirements. If you ask us to delete your information, we will do so except where we are required to retain it by law.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information, including encrypted transmission of data between your browser and our server, and access to enquiry data restricted to authorised personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

You may contact us at any time to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information from our records
• Opt out of any further communication from us

To exercise any of these rights, contact us using the details in Section 11 below.

9. Children's Privacy

This website and our services are directed at adults seeking architecture and interior design services. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: